We prefer to be contacted via e-mail and will respond within 24 hours. Please note, we are independent online retailers of Tuffy®, Mighty®, and DuraForce® brand dog toys and we only ship within the United States of America.
Email us at: TuffieToys@gmail.com
Phone: (858) 549-9921
8485 Ivory Coast Drive
San Diego, CA 92126
NOTE: We are NOT the Brand Owner / Manufacturer. We can only assist our customers who purchased directly from our website. If you bought your toy elsewhere, please contact them, or you may contact the brand owner / manufacturer directly for assistance via www.vipproducts.com or email them at: firstname.lastname@example.org.